Refund Policy

Rozi Academy No Refund Policy

At Rozi Academy, we are committed to providing top-notch virtual hiring solutions to our clients. We strive to deliver the best services tailored to your unique hiring needs. To maintain the quality of our services and ensure fairness to all our clients, we have implemented the following no-refund policy:

Service Commitment: 

At Rozi Academy, we take immense pride in our unwavering dedication toward our goal. We dedicate substantial time and resources to understanding your specific needs and delivering outcomes that seamlessly align with your expectations.

Transparent Pricing: 

Our pricing structure is defined by a commitment to transparency and clear communication. We strive to provide our clients with a comprehensive understanding of all pricing details prior to finalizing any service agreement. We highly recommend that our clients carefully examine our pricing structure and seek clarification on any inquiries or concerns before making a commitment.

Refund Exemptions: 

Rozi Academy retains the sole authority to evaluate and grant refunds or credits in extraordinary situations, subject to our discretion. Exceptional circumstances may arise, such as inadvertent overcharges or billing discrepancies. Every situation will be comprehensively assessed on an individual basis.

Cancellation Policy: 

In the event that a client opts to terminate or cancel a service agreement before its designated completion, it is imperative to acknowledge that no refunds will be provided for any remaining unused service duration.

Communication and Dispute Resolution: 

In the event that you come across any concerns or disputes regarding our services, we strongly urge you to promptly contact our dedicated customer support team at [arham@roziacademy.com

Phone: +447895109515]. Our team is dedicated to promptly addressing your concerns and making every effort to reach a mutually agreeable resolution.

Policy Updates: 

We would like to inform you that Rozi Academy reserves the right to make amendments, modifications, or revisions to our no-refund policy without prior notification. We kindly request that you regularly review our website to stay informed about the latest policy revisions.

By utilizing our virtual hiring solutions, you expressly acknowledge and consent to comply with the terms and conditions set forth in this non-refundable policy. It is crucial to emphasize that this policy highlights our unwavering dedication to not offering refunds while also prioritizing clear and transparent communication for all our esteemed clients.

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